Support & Feedback

Contact TypingZoo — We're Here to Help

Ways to Reach Us

Choose the channel that best suits your inquiry. For technical bug reports or scoring validation questions, providing details helps us resolve your issue quickly.

Email Support

For bug reports, scoring questions, browser issues, and user queries.

[email protected]Response: 24–48 hours

Editorial & Content

Noticed a typo, passage error, or exam syllabus update requirement?

[email protected]Reviewed within 48 hours

Partnerships

Institutes, academies, and creators looking to integrate practice tools.

[email protected]Response: 3–5 business days

Social & Video

Follow tutorial videos, speed benchmarks, and tips on YouTube.

YouTube @typingzooInstagram & Telegram: @typingzoo
📅 Mon – Fri, 9 AM – 6 PM UTC🛡️ Spam-free secure mailbox👤 Personal developer review

Send Us a Message

Fill out the form below and your inquiry will be routed directly to our support desk. If reporting a technical issue, please mention your browser name and device type.

Frequently Asked Questions

Find immediate answers to frequently asked questions regarding scoring accuracy, test modes, and browser compatibility.

Q1Why is my WPM score different compared to casual typing sites?

Most basic typing games calculate WPM by simply counting spaces between arbitrary word lengths. TypingZoo strictly adheres to the international standardized keystroke formula (5 key depressions=1 standardized word), providing an accurate, professional assessment of your real typing speed.

Q2Is TypingZoo completely free to use?

Yes. All practice passages, 5-minute, 10-minute, and custom typing tests, along with our educational guides, are 100% free with no account creation or subscription required.

Q3How do I report a technical issue or bug?

Submit the contact form above with the "Bug / Error Report" category, or email [email protected] directly. Please mention your operating system (Windows/Mac/Linux), browser (Chrome/Edge/Firefox), and the test URL.

Q4What typing tests are available on TypingZoo?

TypingZoo offers three dedicated testing options: a 5-Minute Typing Test for balanced speed benchmarks, a 10-Minute Typing Test for testing sustained stamina, and a Custom Typing Test with customizable timers (15s to 60m). We also offer educational guides in our Learn section and Blog.