Contact Typingzoo — We're Here to Help

Response Within 24–48 Hours English Support Mon – Fri, 9 AM – 6 PM UTC

Have a question, spotted a bug, or want to collaborate? Use the form below or reach us directly — our team reads every message and responds personally, no matter where you are in the world.

Ways to Reach Us

Choose the channel that suits your query best. For technical issues and scoring questions, email gives us the space to investigate thoroughly and send you a detailed reply.

Email Support

For bug reports, scoring questions, content corrections, and general enquiries from anywhere in the world.

[email protected]

Response: within 24–48 hours on working days

Content & Editorial

Found an error in a guide or a discrepancy with a typing standard or benchmark?

[email protected]

All corrections reviewed within 48 hours

Partnerships & Collaboration

Schools, universities, content creators, and ed-tech platforms — let's work together.

[email protected]

Response: within 3–5 business days

Social & Community

Follow us for typing tips, platform updates, and community challenges.

YouTube @typingzoo

Also on Twitter & Instagram @typingzoo

Mon – Fri, 9 AM – 6 PM UTC
Every message read personally
English supported

Send Us a Message

Fill in the form below and we'll get back to you at the email address you provide. Please include as much detail as possible for technical or scoring issues — it helps us respond faster.

Frequently Asked Questions

Before writing in, check if your question is already answered below. These cover the most common queries our support team receives from users around the world.

  • No — this is expected. Most generic typing sites count space-separated words regardless of length. Typingzoo uses the internationally recognised keystroke-based formula: 5 keystrokes=1 word. This is more accurate and consistent with professional and certification-level typing standards worldwide.
  • Typingzoo supports typing tests in multiple languages including English, Spanish, French, German, Portuguese, Hindi, and more. We are continuously adding new languages based on user demand. If you need a language that is not yet available, use the contact form and select "Language Support Request" — we prioritise the most-requested languages.
  • Use the contact form above and select "Bug / Technical Issue". Please include: your browser name and version, your operating system, the exact page URL where the bug occurred, and a brief description of what happened vs what you expected. Screenshots are very helpful.
  • Yes — all practice tests, drills, and guides on Typingzoo are entirely free for everyone, everywhere. There are no premium tiers or paywalled features. This is a core commitment of the platform, not a promotional offer.
  • Email [email protected]or use the contact form with the subject "Content or Guide Correction". Paste the URL of the article, quote the incorrect text, and provide the correct information along with a reliable source if available. We review all corrections within 48 hours.
💡 Can't find your answer?Check our full Help & FAQ page— it covers scoring formulas, keyboard layout setup, browser compatibility, and more in detail. Most questions are answered there within seconds, no waiting required.